I Hate
Asking for Referrals! 6 Proven Methods for Getting a Flood of
Referrals Without Asking
Yes, I admit it - I hate asking
for referrals - dont you? Be honest. Doesnt your heart start to
pump faster and hands start to sweat even thinking about asking a
customer for a referral?
If youre like me, you hate to impose on others. Asking for names of
friends or family members almost makes you feel as though youre
selling a multi-level marketing opportunity.
Not to worry. There are many ways to get a continual stream of
qualified referrals without having to go through the painful
process of asking for referrals face-to-face.
The secret to getting referrals without asking for them is to
develop referral systems that do the asking for you. Here are six
innovative systems for getting referrals without asking.
Referral System # 1
Make a list of people / businesses that sell complimentary products
and services to your own product or service. If you sell athletic
shoes your list might include health clubs, running clubs,
basketball teams, or podiatrists. Now create a referral program
that pays referral fees for people that are sent to you by your
referral partners.
To make this system more effective, give your referral partners
customized coupons, tickets, or cards that the referral brings with
them to your business so that you can correctly track each referral
source.
Referral System # 2
Approach charities in your local area to get a list of donors that
already give to the charity. The United Way is a good place to
start. Most United Way donors make advanced pledges or set goals to
give a specified amount to the United Way.
Now approach the executive sponsor of the United Way donation drive
and make a proposal. Propose that for every referral that is sent
from their organization to your business, you will take a
percentage of your sale and donate it to the United Way (or
whatever charity they are affiliated with) in their name.
Referral System # 3
Local churches are always looking for innovative ways to raise
money to sustain the programs they offer to their members. Most
churches would be enthusiastic about the opportunity to receive a
donation from you or your business.
Simply call up the ecclesiastical leader and ask if you can meet
with him/her to talk about a potential fundraising activity.
Propose that for every referral (church member) they send your way,
you will donate a percentage of the sales to the church. In return,
the church should agree to promote your business.
This same referral tactic can be done with the booster clubs of
local sports teams, Boy Scout troops and other organizations
looking to raise money.
Referral System # 4
The fourth referral system is very simple. Give your products or
services away (or significant discounts on your products or
services) in local raffles. In my hometown of Friendswood, Texas
the local Ford dealer gives away a brand new truck in a 4th of July
raffle through the local Chamber of Commerce.
The tickets sold in the raffle go towards paying for the cost of
the truck and the dealership gets to display the new truck for
several months leading up to the raffle in high-profile areas
provided by businesses that are members of the Chamber of
Commerce.
In fact, we found our financial planner through a raffle offered
through the local Boy Scout troop. We "won" a full financial
analysis and eventually purchased some of his products as a result
of the raffle.
Referral System # 5
Most everyone has a barber or hairstylist they use on a frequent
basis, especially if you have children. I dont know about you, but
my barber always engages me in conversation during my haircut. And
most barbers and hairstylists are very happy when you give them a
$2 - $3 tip. Do you see where Im going with this?
Why not approach the local barbers and hairstylists and offer them
$1 for every referral card they pass out to their customers. You
might even motivate them to talk up your business by promising them
a percentage of each sale that results from their referral.
Referral System # 6
The last referral system will not only bring you referrals, but
will also create a lot of goodwill. I learned this tactic,
strangely enough, by Princess Diana and a local real estate agent.
When Princess Diana died a close associate of hers was interviewed
and revealed that Diana always carried a set of "royal" thank you
notes.
Every time she met with someone she would remember their names and
as soon as she got in her car she would write a short thank you
note to them. The people cherished the thank you notes they
received from the Princess. After hearing that, I started to carry
around my own box of thank you notes.
But heres what really will make this referral tactic take off. Not
long ago I received an email from a subscriber to my Marketing Best
Practices Newsletter that had this phrase under the mans
signature:
By Referral Only
By Referral Only...means: We invest 100% of our time and energy to
delivering first-class service to our clients. As a result, our
valued clients, suppliers, and friends refer their family, friends
and work associates to us for advice on buying or selling real
estate. We're interested in building strong life long relationships
one person at a time.
You see, its not enough to send a thank you note. People need to
know that you want and appreciate their referrals. The phrase, in
essence, answers the question, "What can you do for me in return
for this nice thank you card?" Immediately, I had this phrase
printed on the bottom of my thank you notes and my referrals took
off.
Conclusion
Each of these referral tactics that I have shared with you are
s-y-s-t-e-m-s. They motivate others to generate referrals for you
without you having to play the role of the beggar and asking for
referrals face-to-face.
The best thing you can do to excite your referral partners is to
get them to experience your product or services themselves. Then
they can talk about it with first-hand knowledge. It will not only
make them more credible to others but once they've experienced the
benefits of what you have to offer, they will be more excited to
tell others about it.
In the referral systems that require you to pay referral fees, make
sure you pay quickly, honestly, and with gratitude. Always give
your referral partner the benefit of the doubt. If you treat them
right, you will be the benefactor.
About the Author
David Frey is the author of the
best-selling manual, "The Small Business Marketing Bible" and the
Senior Editor of the "Small Business Marketing Best Practices
Newsletter."
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